Shipping and Returns
Shipping and Delivery
At Top King Boxing, we offer complimentary shipping for all orders originating from Thailand. The estimated delivery period is typically between 5 to 10 business days, counting from the dispatch date.
Once your order is dispatched, you will receive a shipping notification complete with a tracking number. If, for any reason, your shipping notification lacks the tracking number, please reach out to us at email@example.com.
Important: Be aware that your order may be subject to your country's import/duty tax. As these charges fall under the buyer's responsibility, Top King Boxing will not cover these costs.
Returns, Replacements and Refunds
At Top King Boxing, we consider each refund request on a case-by-case basis. If you are dissatisfied with your purchase, please contact us. As per our company policy, your return package should reach us within 30 calendar days from the original purchase date. Here are the conditions your returned item must fulfill:
- (a) It must be in its original packaging, accompanied by the original receipt.
- (b) The item should be in a resalable condition with its packaging intact.
- (c) The item will undergo inspection before approval of any refund request.
- (d) Upon filing a refund request, we will provide you with an authorization number, or RMA. Please affix this number to the package. Failure to do so will result in refusal of the refund request.
- (e) The item must be shipped via a service that provides tracking facilities, and requires signature upon delivery. Top King Boxing cannot be held liable for lost packages if no signature was collected on delivery.
In cases where any customer returns an item(s) without complying with these stipulations, Top King Boxing reserves the right to refuse acceptance of the delivery or deny crediting the customer.
Note: All refund requests must be made in writing. Owing to the involvement of various departments, processing of refund requests may take up to 28 calendar days.